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Fast Answers
Most common questions and answers for Land and Castles.
Can I change my username?
Sorry, usernames cannot be changed.
Can I reset my rank?
Ranks automatically reset at the start of each season and cannot be reset manually.
Bug Reports
To report a bug please email support@anmoco.com
If possible please include following:
- Which game or app you are using, e.g. Land and Castles or Stats Panel.
- Version number. Found in the settings menu, beneath the Land and Castles logo (e.g. 1.6.1).
- The type of device you were using (e.g. iPhone 11).
- Steps necessary to recreate the bug. For example the quest number and what happened before the error occurred.
- If necessary, screenshots which might help identify the issue.
Thank you for your assistance.
Email
For all other queries, please email support@anmoco.com
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